A110 PATIENT-GUIDED COMPLICATION TRACKING SYSTEM (PACTS): BUILDING ALLIANCES WITH PATIENTS FOR THE CONTINUED IMPROVEMENT OF POST-PROCEDURAL OUTCOMES.

Abstract Background In Healthcare, interventions using Short Message Service (SMS) are growing as more patients have mobile phones. To date, studies investigated SMS to remind of upcoming appointments and provide preventative medical care. Although exist, little is known about their potential a post-procedural follow-up tool. systems present unique opportunity for clinics support having unplanned events. Moreover, the identification these cases promotes adoption measures. Before programs can be integrated in clinics, proof-of-concept research needs conducted assess feasibility this intervention. Aims This study aims determine intervention design elements maximize response rate novel program implemented at St. Paul’s Hospital Vancouver, BC. Methods An iterative prospective was effects various features on an system. Outpatients colonoscopy and/or gastroscopy between 11/19-03/20 were considered inclusion pilot. Patients asked participate if they understood Grade 10-level English had phone. For pilot, PAtient-guided Complication Tracking System (PACTS) designed send one week post-procedure. During each round, adjustments made PACTS with goal increasing rate. The changes pilot cumulative. One-way ANOVA Tukey’s Honestly Significant Difference tests completed differences rounds. Results A total 1829 met criteria consented overall median 93%. test revealed statistically significant difference rates rounds, F(6, 196) = 3.369, p 0.0035. Only mean Rounds 1 7 yielded pairwise (p < 0.001). Conclusions demonstrates that high achievable by systems. identified several optimize rates. These included: sending 1st explains program’s purpose, 2nd participants did not respond first, providing information upon admission discharge. Future should explore designing minimal staff involvement. Funding Agencies None